Privacy Policy
Noorgren takes your privacy seriously. This privacy policy will explain how our organization uses the personal data and files (hereafter “your data”) we collect from you and why. If you have any questions, feel free to contact us at hello@noorgren.com
1. Information we collect
Information you provide to us:
User Content: the contents of any files you upload or send when asking for a quote/ordering a service.
Registration and billing data: names, addresses, email addresses, and sometimes payment information and phone number.
Correspondence data: information you send us via email, our contact form, or other means of correspondence.
Information we automatically collect when you use the site:
Identification data: IP address, device & browser data, operating system, visitor country.
2. How we use your data
We collect your data with your consent to:
3. Data we share
We only share your information with our service providers, who help operate our site and provide our services to you.
We use Billy to process invoices for the services you order. Read more about how Billy processes your data in their Cookie and Privacy Policy (in Danish).
We use Apple iCloud Services to store your files. Learn more about how Apple processes your data in their Privacy Notice.
We use Cargo to process website correspondence for the services you order. Read more about how Cargo processes your data in their Privacy Policy.
4. Data storage and retention
Noorgren will keep your data for up to five years to deliver our services. Once this time period has expired, we will delete your data.
1. Information we collect
Information you provide to us:
User Content: the contents of any files you upload or send when asking for a quote/ordering a service.
Registration and billing data: names, addresses, email addresses, and sometimes payment information and phone number.
Correspondence data: information you send us via email, our contact form, or other means of correspondence.
Information we automatically collect when you use the site:
Identification data: IP address, device & browser data, operating system, visitor country.
2. How we use your data
We collect your data with your consent to:
- Process your order and deliver our service to you.
-
Improve your user experience.
3. Data we share
We only share your information with our service providers, who help operate our site and provide our services to you.
We use Billy to process invoices for the services you order. Read more about how Billy processes your data in their Cookie and Privacy Policy (in Danish).
We use Apple iCloud Services to store your files. Learn more about how Apple processes your data in their Privacy Notice.
We use Cargo to process website correspondence for the services you order. Read more about how Cargo processes your data in their Privacy Policy.
4. Data storage and retention
Noorgren will keep your data for up to five years to deliver our services. Once this time period has expired, we will delete your data.
5. Marketing
Noorgren would like to send you information about our products and services that we think you might like. If you have agreed to receive marketing, you may always opt-out at a later date. You have the right to stop Noorgren from contacting you for marketing purposes at any time.
6. Your data protection rights
You are entitled to the following:
The right to access: you have the right to request Noorgren for copies of your data, free of charge.
The right to rectification: you have the right to request that Noorgren correct any information you believe is inaccurate. You also have the right to request Noorgren to complete the information you believe is incomplete.
The right to erasure: you have the right to request that Noorgren erase your data under certain conditions. Files you have provided can be deleted at any time by contacting us at hello@noorgren.com. Billing information will be stored for five years in compliance with the laws of the Danish Financial Supervisory Authority, after which we will delete it.
The right to restrict processing: you have the right to request that Noorgren restrict the processing of your data under certain conditions.
The right to object to processing: you have the right to object to Noorgren’s processing of your data under certain conditions.
The right to data portability: you have the right to request that Noorgren transfer the data we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond. If you would like to exercise any of these rights, please contact us via email: hello@noorgren.com.
Noorgren would like to send you information about our products and services that we think you might like. If you have agreed to receive marketing, you may always opt-out at a later date. You have the right to stop Noorgren from contacting you for marketing purposes at any time.
6. Your data protection rights
You are entitled to the following:
The right to access: you have the right to request Noorgren for copies of your data, free of charge.
The right to rectification: you have the right to request that Noorgren correct any information you believe is inaccurate. You also have the right to request Noorgren to complete the information you believe is incomplete.
The right to erasure: you have the right to request that Noorgren erase your data under certain conditions. Files you have provided can be deleted at any time by contacting us at hello@noorgren.com. Billing information will be stored for five years in compliance with the laws of the Danish Financial Supervisory Authority, after which we will delete it.
The right to restrict processing: you have the right to request that Noorgren restrict the processing of your data under certain conditions.
The right to object to processing: you have the right to object to Noorgren’s processing of your data under certain conditions.
The right to data portability: you have the right to request that Noorgren transfer the data we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond. If you would like to exercise any of these rights, please contact us via email: hello@noorgren.com.
7. Cookies
When using our site, you do not need to accept cookies, as we collect only aggregated information, which does not allow us to identify any visitor to our website. Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information.
8. Privacy policies of other websites
The Noorgren website contains links to other websites. Our privacy policy applies only to our website. If you click a link to another website, please read their privacy policy.
9. Changes to our privacy policy
Noorgren keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on May 12, 2023.
10. How to contact us
If you have any questions about Noorgren’s privacy policy or the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us:
Noorgren
Peter Sabroes Gade 12A
DK-8000 Aarhus C
Tax-ID: DK-43042726
hello@noorgren.com
11. How to contact the appropriate authority
Should you wish to report a complaint or if you feel that Noorgren has not addressed your concern adequately, you may contact the Danish Data Protection Agency, Borgergade 28, 5, DK-1300 Copenhagen K, email: dt@datatilsynet.dk
When using our site, you do not need to accept cookies, as we collect only aggregated information, which does not allow us to identify any visitor to our website. Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information.
8. Privacy policies of other websites
The Noorgren website contains links to other websites. Our privacy policy applies only to our website. If you click a link to another website, please read their privacy policy.
9. Changes to our privacy policy
Noorgren keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on May 12, 2023.
10. How to contact us
If you have any questions about Noorgren’s privacy policy or the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us:
Noorgren
Peter Sabroes Gade 12A
DK-8000 Aarhus C
Tax-ID: DK-43042726
hello@noorgren.com
11. How to contact the appropriate authority
Should you wish to report a complaint or if you feel that Noorgren has not addressed your concern adequately, you may contact the Danish Data Protection Agency, Borgergade 28, 5, DK-1300 Copenhagen K, email: dt@datatilsynet.dk